Guest service
Guests will be taken care of with all kinds of details and informed of the operation of appliances, schedules, places for shopping, accesses, restaurants ... feeling like this, at home.
information
We want your stay as pleasant, enjoyable and fulfilling as possible; so you have all the information you need on this website. Blog Information and Support Holiday Season, where you can learn from leisure to the most serious information. There is also a guide for your area. Here you can see the most important directions for your own peace of mind. If you do not leave the Villa in their virtual format, you can also display, by clicking on our links, direct offers of cultural information, local activities, etc. We are creating a directory of links to major world newspapers for you to be informed of their hometowns. If you look at your favorite newspaper as soon not listed, please let us know and we can at your disposal. Needless to say that any idea is welcome and held!
Team HLClub
Other highlights
If you believe that your arrival at the house could be outside the scheduled time, we ask them to tell us to organize everyone's agenda. also report that, in Catalonia, it is mandatory to pay a tourist tax; which depends on the number of people, age, and number of nights ... so we please to inform us of this fact for calculating it. This information also require to inform the authorities because we are required by law to do so.
Neighborhood
Neighborhood is perhaps a word too "small" and we would like more the word "residential". A category urbanization, exclusive neighborhood and a certain high level of liberal professionals. Distances is perfect for its location at a half distance from appetizing departures such as Barcelona, Vilanova, Sitges, Tarragona, Port Aventura...
House Rules
We hope that guests respect the neighbors and act as if they were at home; Not making excessive noise, respecting community rules, rest hours.
Recycling waste and taking them to the container. Remember that it is not a hotel, not all of your neighbors are on vacation. We are members of the Association of Tourist Apartments of Barcelona and therefore we comply with an ethical code that supposes, among other things: take care of the environment, not to disturb the neighbors, create a good image of the apartment and be happy during the stay!
Of course, it is understood that common sense in respect for schedules, volume of sounds, cleaning and hygiene are assumed to the tenants of the apartment. Before your arrival we will send you all the information they need for a wonderful stay.
After an ocular inspection and technical consultation we recommend that you do not have connected the air conditioning to such a low temperature and for so much time since the installation can suffer from over -overtime, being able to reach the technical collapse to end up spoiling.
The repair of such installation can be between € 1,000 and € 3,500, depending on what is spoiled; So we strongly recommend that they make good use of the devices.
The house can be perfectly fresh and well ventilated at 26 ºC. Whenever they are opening doors and windows we recommend disconnecting the air and connecting it when necessary.
In the bond relative to your stay in our accommodation, possible damages that occur in the property and in turn excessive use of consumption are contemplated, such as the following:
Leave the air conditioning or heating even if they are not in accommodation.
Put the air conditioning at less than 22 degrees.
Put the heating at more than 21 degrees.
Use heating or air conditioning with open windows and doors.
Receive a cordial greeting and remember that we are here to help them; But let's also help the planet.
HLCLUB ®
Thanks a lot.